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FAQs

Q: How do I participate in the activity reward offer?

A: If you enter the promotion via email or SMS and when you successfully renew on a 28 or 30 day Amaysim plan in one (1) transaction within the promotional period (11/11/24 – 09/12/24) you will receive a reward offer via SMS from amaysim mobile number 0421 263 657 or email.

Q: I have multiple amaysim services, do I get one reward offer per service?

A: Customers who have multiple amaysim services and successfully renew each service on a 28 or 30-day amaysim plan during the promotional period, will receive one activity reward per service.

Q: My plan will renew more than once during the promotional period; can I get multiple rewards?

A: Customers will only be eligible for one reward per service that successfully renews on a 28 or 30-day amaysim during the promotional period.

Q: I have opted out of receiving marketing messages, can I participate?

A: If you have opted out of receiving marketing messages from amaysim, you will not receive the invitation to participate in this promotion.

Q: I work for amaysim or someone in my family works for amaysim, can I participate?

A: Employees (and their immediate family members) are not eligible to participate. This includes amaysim and any agencies/companies directly associated with the conduct of this promotion. For more details read the full terms and conditions.

THE REWARD ROOM EXPERIENCE REWARD

Q: What is the Reward Room Experience reward?

A: One (1) x free admission or one (1) x two for one (2 for 1) admission at participating venues, with a nominal value of up to $20. There are many great name attractions and activities to choose from, Escape Rooms, crazy golf, bowling, dance or art classes, karate and more. Please read the full terms and conditions.

Q: How do I claim and use the activity pass reward?

A: If you enter the promotion and renew your plan successfully, you will automatically receive an SMS from amaysim mobile number 0421 263 657 acknowledging your successful renewal and advising that you are eligible to claim one (1) free admission to an experience of your choice.

Once you’ve received your unique claim code via SMS and/or email, go to www.rewardroom.com.au/amaysimexperiences to create an account or sign in as a guest. Then choose your state and preferred venue. You'll receive an email within 24 hours with an eVoucher to be presented at your chosen venue/activity for your session/admission.

Q: I've received multiple activity rewards; can I use them at the same time?

A: No, only one Reward Room voucher may be used per transaction. If you want to use another redemption code, you must make another transaction.

Q: Do I need to pre-book my chosen experience activity?

A: This depends on the type of activity and venue you choose. If pre-booking is required, it will be stated on your eVoucher.

Q: I can’t find my claimed eVoucher, can I get another copy

A: Yes, if you are a registered user login to your Reward Room account and select My Vouchers to access a copy of a previous voucher or to resend it via email. If you entered the site as a guest only send the team an email at rewardroom@jandc.com.au with your name and name of the venue, and we will provide you a link to your eVoucher.

Q: I’ve won (2) activity pass voucher prizes, can I use them both at the same time?

A: No. Only one Reward Room voucher prize may be used per activity claim.  If you’ve claimed more than one, you can use it for another activity.

Q: When does the Activity Pass reward need to be claimed and used?

A: Visit www.rewardroom.com.au/amaysimexperiences claim your offer by 31st January 2025. Claimed vouchers are valid until 31 March 2025 (unless otherwise stated).

Q: What are the full terms and conditions of the Activity Pass reward?

A: Please check the email for full terms and conditions.